Privacy Policy

Last Updated: 21 April 2025

Welcome to MoneyMove ("MoneyMove," "we," "our," "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile app, and services (the "Services").

1. Information We Collect

  • Personal Identification Information:
    Name, email address, phone number, address, date of birth, government-issued ID (for KYC purposes).
  • Financial Information:
    Card details, transaction history, account balances.
  • Technical Information:
    Device type, IP address, location data, browser type, cookies, and usage patterns.
  • Communication Records:
    Chat, email, support inquiries, surveys.

2. How We Use Your Information

  • To create and maintain your account.
  • To verify your identity and comply with AML/CFT regulations.
  • To process your transactions securely.
  • To detect and prevent fraud, unauthorized activities, and security breaches.
  • To improve our Services, including AI fraud detection models.
  • To communicate updates, offers, and important service information.

3. Sharing of Information

We may share your information with:

  • Licensed custodians and financial partners for payment processing.
  • Compliance partners for KYC, AML/CFT screening.
  • Technology providers for cloud hosting and analytics (under strict confidentiality).
  • Regulatory authorities if required by law.

We do not sell or rent your personal data.

4. Data Security

We implement industry-standard security measures, including encryption, multi-factor authentication, and regular audits, to protect your personal data.

5. Data Retention

We retain your information as long as necessary to provide the Services, comply with our legal obligations, and enforce our agreements.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete your personal information.
  • Withdraw consent at any time.
  • Lodge a complaint with a data protection authority.

Contact us at support@moneymove.com for any privacy requests.

7. Cookies

Our site uses cookies to enhance your browsing experience. You may disable cookies via your browser settings, but certain features may be unavailable.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through our app or website.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:
Email: support@moneymove.com